Out-of-service workflow

From the defect report to the signature that puts it back in service

The gap in most equipment records is the middle: something was found, something was eventually fixed, and nothing in between is written down. CheckOHS documents the whole line — who reported the defect, what was done about it, and who authorized the equipment back into service.

What it does

Severity that says what to do

Reports are filed at one of four severities, each stating the required action rather than leaving it to interpretation: critical means immediate danger and the equipment must not be used; high means take it out of service now; medium means monitor and plan the repair; low means schedule maintenance.

Anyone can report, with or without a name

A defect report can be filed without signing in and without a CheckOHS account, with the reporter's name optional. The form also reminds the reporter to physically tag the equipment as unserviceable or remove it from where it is normally stored, so nobody uses it by mistake in the meantime.

Corrective actions on the record

The action taken or planned is recorded with its status, the external provider if the work went out to a contractor, and the parts or materials used down to the part number. What was actually done to the equipment is part of its history, not a separate maintenance silo.

Return to service is authorized, not just marked

Putting equipment back into service requires an explicit confirmation that it has been inspected, that corrective actions are complete, and that it is safe to use — recorded under the authorizing person's name, with notes for any conditions, limitations or follow-up.

Delegated authority is visible

Where a return to service is authorized under a delegation of authority, the person is told so before they confirm and the delegation is recorded in the audit trail alongside the authorization.

It closes the loop with the rest of the platform

Reports raised from a vehicle usage log or a facility inspection land in the same workflow, and the resulting records appear in the compliance binder with the equipment register and inspection history.

Common questions

Can a worker report a defect without a CheckOHS account?
Yes, for equipment. A report can be filed without signing in, and giving a name is optional, so a worker who notices something can report it on the spot. Anonymous reporting is not available for vehicles — those reports require signing in.
What does CheckOHS record about a return to service?
An explicit confirmation that the equipment was inspected, that corrective actions are complete and that it is safe to use, recorded under the authorizing person's name, with any conditions, limitations or follow-up actions noted. If it is authorized under a delegation of authority, that is recorded in the audit trail too.
Can we record work done by an outside contractor?
Yes. A corrective action records the external provider that carried out the work along with the parts or materials used, so third-party maintenance is part of the equipment's history rather than a separate paper trail.
What stops equipment being used while it's out of service?
The status is on the asset, so scanning its QR code shows it as out of service before anyone uses it. The defect report form also prompts the reporter to physically tag the equipment or remove it from storage, because a status in a system does not stop someone reaching for it on a shelf.

See your compliance in one place

CheckOHS is built by JPMain Safety. Get in touch to arrange access for your organization.